Privacy Policy

Marlynza Privacy Policy

At Marlynza, transparency builds trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store. We're committed to safeguarding your privacy and ensuring you understand your rights.

## 1. What We Collect (And Why)

### Information You Provide Directly:
- Contact Details: Name, email, shipping/billing address when you make a purchase
- Payment Information: Processed securely through Shopify Payments (we never store full credit card numbers)
- Communication Records: Messages sent through contact forms or customer service channels
- Preferences: Style interests, size information you voluntarily share

### Information Collected Automatically:
- Device & Browser Data: IP address, browser type, device type, and operating system
- Usage Information: Pages visited, products viewed, time spent on our site
- Location Data: General location (city/country) based on IP address for tax purposes

### Information From Third Parties:
- Social Media: If you connect with us through social platforms
- Analytics: Anonymous usage data from tools like Google Analytics

## 2. How We Use Your Information

We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Personalize your shopping experience
- Send transactional emails (order confirmations, shipping updates)
- With your explicit consent, send marketing communications about new arrivals or promotions
- Improve our website, products, and services
- Comply with legal obligations

## 3. Our "No Surprises" Data Sharing Policy

We do notsell your personal information. We only share data when necessary:
- Service Providers: Trusted partners like shipping carriers and payment processors (only what's needed to complete your order)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In the event of a merger or sale (you'll be notified)

## 4. Your Rights & Choices

You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications at any time (use the unsubscribe link in emails)
- Object to certain processing activities
- Data Portability: Request a copy of your data in a structured format

To exercise these rights, email us at: contact@marlynza.com

## 5. Cookies & Tracking Technologies

We use cookies to:
- Remember your preferences and shopping cart
- Understand how visitors use our site
- Provide a secure shopping experience

You can control cookies through your browser settings, though this may affect site functionality.

## 6. Data Security Measures

We implement appropriate technical and organizational measures:
- SSL encryption on all pages
- Regular security assessments
- Limited employee access to personal data
- Secure payment processing through Shopify

## 7. International Data Transfers

As a global store, your information may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place for such transfers.

## 8. Retention Period

We retain your personal information only as long as necessary:
- Active customers: For the duration of our relationship and a reasonable period thereafter
- Order information: As required by tax and consumer protection laws
- Marketing lists: Until you unsubscribe or request deletion

## 9. Children's Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have, please contact us immediately.

## 10. Policy Updates

We may update this policy periodically. The "Last Updated" date at the bottom will indicate when changes were made. Continued use of our store after updates constitutes acceptance of the revised policy.

## 11. Contact Us

For privacy-related questions or concerns:
- Email: contact@marlynza.com
- Response Time: We aim to respond within 7 business days

Thank you for trusting Marlynza with your personal information. We're committed to protecting it with the same care we put into crafting our products.